Property insurance in Bulgaria (earthquakes, leaks). Which company do you use?

real-estateinsurancebulgariahousing
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Cyril_1995
Joined:
05.09.2021
Posts: 180
Topic Starter
03.01.2025 08:38
Hey everyone, I recently bought an apartment here and I'm looking to get proper property insurance. Given the seismic activity in the region, I definitely want to make sure earthquake damage is fully covered, along with the usual indoor plumbing leaks and neighbor floods. There are so many local and international insurers to choose from like DZI, Bulstrad, Uniqa, and others. Which company do you currently use for your home insurance, and have you ever had to actually file a claim with them? I would really appreciate any honest feedback on their customer service and payout process.
15 replies in this topic
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robert_d
Joined:
08.11.2023
Posts: 947
14.01.2025 22:25
Congrats on the new apartment! I use Bulstrad and have been generally happy with them, though luckily I haven't had to file a major claim yet.
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Iggy_R
Joined:
08.09.2020
Posts: 851
08.02.2025 07:05
I'm with DZI. They are a bit more expensive than others, but their earthquake coverage is comprehensive and they are reliable.
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robert_d
Joined:
05.07.2024
Posts: 1286
08.04.2025 19:04
Stay away from Armeets if you want a fast payout. They made my friend wait for months after a water leak from the upstairs neighbor.
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Polly_H
Joined:
29.05.2024
Posts: 1393
30.04.2025 15:02
Uniqa is decent for basic packages, but make sure to read the fine print about plumbing leaks. Some things are excluded unless you pay extra.
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Phil_G
Joined:
22.05.2023
Posts: 87
18.06.2025 22:04
In reply to a previous post
I completely agree with the DZI recommendation. Had a minor pipe burst last winter and they reimbursed the repair costs within two weeks.
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Sophia_G
Joined:
22.01.2021
Posts: 2337
11.07.2025 21:29
Does anyone know if Allians Bulgaria offers good earthquake coverage in Sofia? Their rates look pretty competitive.
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monica_p
Joined:
14.09.2024
Posts: 2038
04.09.2025 14:06
Be very careful with deductibles. Some cheap policies have such high deductibles that minor leaks aren't even worth reporting.
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Stacy_B
Joined:
08.01.2021
Posts: 1570
03.10.2025 09:53
In reply to a previous post
I use Bulstrad too, echoing what the first user said. Their online portal makes policy renewal super easy.
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Gosh_Bolo
Joined:
09.05.2025
Posts: 823
08.12.2025 09:23
Insurers here usually require a professional assessment for earthquake damage to meet specific standards, so keep all your receipts when buying the flat.
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Chris_K
Joined:
02.01.2023
Posts: 2022
16.12.2025 00:26
Just renewed my policy with Uniqa last month. Cost me around 180 leva for the year, covering fire, earthquakes, and water damage.
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Yana_P
Joined:
15.02.2022
Posts: 2129
27.12.2025 08:46
In reply to a previous post
That sounds like a really good price, what is the insured sum for that package?
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Expert_11
Joined:
12.08.2023
Posts: 2278
14.02.2026 19:55
In reply to a previous post
It's around 100k leva for the structure and 20k for valuables. Not maximum coverage, but enough for peace of mind.
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WhiteCrow
Joined:
24.03.2022
Posts: 863
11.03.2026 02:03
Lev Ins is another one to consider, but honestly, their customer service agents can be quite pushy.
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Max_85
Joined:
03.12.2020
Posts: 529
13.03.2026 02:22
Whatever you do, take lots of photos of your apartment interior right now before anything happens. It helps massively with claims later.
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anon_user
Joined:
06.06.2023
Posts: 380
27.03.2026 01:23
In reply to a previous post
Thanks for all the great tips everyone! I'll probably get quotes from both DZI and Bulstrad this week and compare their terms.

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